Trusted Auto Repair in Eugene, OR
Car and People Care, Guaranteed!
4444 Reviews
About
Are you searching for a reliable auto repair shop in Eugene that delivers dealership-level expertise with a hometown feel? Since 1994, Action Automotive has been Eugene's premier destination for comprehensive vehicle care, serving both domestic and imported vehicles with precision and integrity.
Our ASE and ASE Master Certified technicians bring decades of combined experience to every job, ensuring your vehicle receives the highest quality service. Whether you drive a family sedan, luxury European model, or hybrid vehicle, our team has the skills and advanced diagnostic tools to handle all your automotive needs.
Automotive Services
Expert Auto Repair Services in Eugene
At Action Automotive, we offer a full range of automotive services to keep your vehicle running smoothly. Our technicians are trained to address everything from routine maintenance to complex repairs, all performed with meticulous attention to detail.
Our comprehensive services include:
- Brake repairs and maintenance
- Electrical system diagnostics and repairs
- Oil changes and fluid services
- Engine repairs and replacements
- Tire and wheel services
- Radiator and cooling system maintenance
- Suspension and steering repairs
- Advanced diagnostics and preventative maintenance
- Services for domestic, European, luxury, and hybrid vehicles
Why Choose Us
Why Choose Us in Eugene, OR
Dealership-Level Expertise with a Hometown Feel
Since opening our doors in 1994, Action Automotive has combined the technical prowess you'd expect from a dealership with the personalized service of a locally-owned business. Our founder, Craig Matthew, transitioned from music to mechanics, bringing his passion for precision and performance to every vehicle we service. Our technicians undergo continuous training to stay current with the latest automotive technologies, ensuring we can handle even the most complex issues.
Transparent Communication
We believe in keeping you informed throughout the repair process. Our digital update system provides you with text messages and photos of your vehicle during service, giving you complete visibility into the work being performed. This transparency builds trust and ensures there are never any surprises when you pick up your vehicle.
Exceptional Customer Care
At Action Automotive, we understand that being without your vehicle is inconvenient. That's why we offer thoughtful extras like courtesy Uber rides when you drop off your car. With over 779 five-star reviews, our commitment to customer satisfaction isn't just a promise—it's proven by our reputation in the Eugene community.
Auto Care
Local Eugene Expertise
Located at 1491 W 6th Avenue, Action Automotive sits in the heart of Eugene near the historic Whitaker neighborhood. Our convenient location puts us just minutes from downtown Eugene, the University of Oregon campus, and Alton Baker Park. We're easily accessible from West 7th Avenue and Highway 99, making us a convenient stop for commuters and locals alike.
Eugene's diverse mix of college students, outdoor enthusiasts, and environmentally-conscious residents drives our approach to auto repair. We understand the unique needs of vehicles in the Pacific Northwest, where rainy winters and summer road trips to the Cascades or Oregon Coast put specific demands on your car's systems. Our team is particularly skilled at addressing common issues faced by Eugene drivers, from wet-weather brake maintenance to cooling system care for those summer adventures to Crater Lake.
As Eugene locals ourselves, we appreciate the city's commitment to sustainability. That's why we use environmentally responsible disposal methods for oils, fluids, and parts, and offer specialized service for hybrid vehicles that are increasingly popular in our eco-friendly community.
Questions & Answers
Frequently Asked Questions
What makes Action Automotive different from other Eugene repair shops?
Unlike many repair shops, Action Automotive combines ASE Master Certified technicians with a genuinely caring approach to customer service. We use factory-level diagnostic tools, provide digital updates with photos of your repairs, and even offer courtesy Uber rides when you drop off your vehicle.Do you work on all vehicle types?
Yes! We service domestic, European, luxury, and hybrid vehicles. Our technicians are trained to work on everything from everyday commuters to high-performance imports, including Acura, BMW, Honda, Toyota, Ford, Subaru, Mercedes-Benz, Volvo, and many more.How do I know if I'm getting a fair price for repairs?
We pride ourselves on transparent pricing. Before performing any work, we provide detailed estimates and explain exactly what services your vehicle needs. We also prioritize repairs, letting you know which items are safety-critical versus those that can wait if your budget is tight.Can I get same-day service?
Many repairs and maintenance services can be completed the same day. When you call to schedule, our service advisors can give you a realistic timeline based on your vehicle's needs and our current schedule.
Connect With Us
Ready to Experience Eugene's Best Auto Repair?
Don't let vehicle problems slow you down in Eugene's active community. Action Automotive is ready to provide the expert care your car deserves with the personal touch you want. Getting started is easy:
- Book Online: Visit our website to complete our quick and easy appointment form.
- Call Us: Speak directly with our service team at (541) 209-6023 to discuss your vehicle's needs.
- Visit Our Shop: Drop by our convenient location at 1491 W 6th Ave in Eugene, just minutes from downtown and the University of Oregon campus.
Experience for yourself why Eugene drivers have trusted Action Automotive since 1994. With our commitment to both "Car and People Care, Guaranteed," you'll join the hundreds of satisfied customers who make us their first choice for auto repair in Eugene.
