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Eugene Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

5

Had to have my heater core replaced.

5

5

5

I took my MINI for an oil change and a problem with a window not sealing completely. In the course of completing the work, with which I was pleased, they noted several bulbs were out and offered to replace them. When I went over my bill a few days later I noticed that the labor charge for the bulb replacement seemed out of whack. When I brought this to Craig the owner’s attention he looked into it immediately and discovered that the overcharge was an unintentional code error. He apologized profusely, and didn’t simply correct the amount, but refunded my money completely. Needless to say, I was really impressed with how he handled the situation, and I will certainly be servicing my car there again.

Thank you so much Charles, I really don't like it when I make a mistake because it is so embarrassing, but I really appreciate when someone like you is forgiving and understanding. I really appreciate it, thank you!

- Action Automotive
5

John is so good at explaining things in a professional way,but in a way which I understand. Craig John deserves a raise.

5

5

Excellent service and super fast and reasonable prices! Tiffany is always nice to work with, and is very prompt with repsonses! Will definitely continue to come here for my car repairs!

5

4

They were very professional and did everything they could to close the tilt up on my moon roof. The only resolution would have been a complete new unit. So I didn't go that route. The mechanic really tried to manually close my tilt. The charge was minimal for all the work he did. I would definitely recommend this shop and will take my car there again if I have any trouble.

5

I took my car to Action Auto for 50,000 mile maintenance. They were very good at keeping me updated with their progress through the day. I am very pleased with the work done and the price. What I really was impressed with is that they did not try to up sell me and treated me with respect. I will be taking my car back for all maintenance and repairs.

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