The repair on my 2005 Toyota Highlander proved to be more involved than originally anticipated. AA kept me informed throughout the process with complete transparency and honesty. I appreciated that I was given options and recommendations for how much work to do, but I was not pressured at all to spend more money than I was comfortable or that I thought was worthwhile for my older vehicle. Because I have low miles on my vehicle, I opted for the full repair option and AA closely followed the Toyota directive for repair of this issue that is common to my generation of Highlander. I am very happy with the repair by AA's ASE-certified technicians and thrilled that the repair is warrantied. I'm telling all my friends about Action Automotive as it can be difficult to find a good, honest, and caring mechanic these days.