Eugene Auto Repair

Always the best service at Action Automotive. I never let anyone touch my cars typically but I never hesitate to reach out to Craig and the crew at Action when I don't have time or a repair is getting the better of me. This last instance my DPF was just over the soot limit after waiting too long to replace a VNT actuator on my TDI. My own software didn't have the modules necessary to run a DPF regen. My technician Johnny spent longer than necessary trying to get the car to regen after a couple of days of trying different options. He finally found a way to make it work and the car is driving normally again and way less than the cost of a new DPF and labor. I don't care what you drive give Action Automotive a call if you want trustworthy technicians that will go above and beyond to get you back on the road! Thanks as always!

Craig, Johnny and their team provided emergency assistance to us and went above and beyond to help us when we experienced a breakdown while travelling. 'Car and people care guaranteed' is exactly what we experienced and we are grateful for their kindness, professionalism and workmanship to help us get back on the road! We would highly recommend their services when needed!

Replaced engine with rebuilt one.

Action Auto is the best service center I have ever worked with. They do a good job of figuring out what needs to be done and explain what it will cost and how long it will take. Information flow is good. AND a few days after Craig, the owner, followed up to make sure everything was good.

They replaced my axle in record time. They have very fair price. Very good. People.

Did my 120k service for my Prius here. Ben was very friendly and the whole process went well. Thank you!

I brought my ailing 2004 Honda Accord here to be checked out for the cause of disintegrating engine performance. Unlike another shop in town who charged me over 600 bucks last summer and couldn't figure it out (and wanted me to return for additional diagnostics, which I refused to do) Action pinpointed ALL of the many issues regarding the health of my car in two hours at a small fraction of the other garage. And, after a brief discussion about the astronomical costs that I would incur if I were to pay them to fix it, they actually suggested that it may be time to cut my losses and get a new car. That, folks, is honesty and integrity. Action Automotive just acquired a new loyal customer. Thank you!

Great fast and friendly service.