Eugene Auto Repair

Mon - Fri: 8:00 AM - 5:30 PM
5

The entire staff at Action Automotive were beyond helpful and kind. I brought my 2003 Audi A6 in to have it's 100,000 service done (timing belt, water pump, etc), and they got me in quickly, gave me a thorough diagnostic, showed me exactly what needed to be replaced, gave me recommendations, and got my car up and running quickly! Now, they're not the cheapest repair shop in town, nor would I want them to be. I'm a wedding videographer, and my car is also my lifeline. It has to be 100% reliable. If it breaks down and I miss a wedding, it could be fatal for my business. So I'm definitely willing to pay extra for the careful attention to detail, and knowledgable staff (Brian used to work for an Audi dealership). They're courtesy shuttle made getting there and back home super convenient too.I'll definitely be recommending Actuon Automotive, and using their services many more times myself.

It was a pleasure meeting you Paul, and and a review like yours makes us all happy to be in this profession! I can't tell you how much it means to us, thank you SO much!!

- Action Automotive
5

The guys at Action Automotive saved our vacation! We were leaving for our first vacation in years when I heard a horrible grinding sound from my front brakes. It was Friday afternoon and they told me to bring it right in. They found my brakes were totally worn out and stayed late after hours to get the job done even on a Friday evening! I could hardly believe it, and the price was very reasonable as well. Thank you Action Automotive, you guys ROCK!!!

5

The entire staff at Action Automotive were beyond helpful and kind. I brought my 2003 Audi A6 in to have it's 100,000 service done (timing belt, water pump, etc), and they got me in quickly, gave me a thorough diagnostic, showed me exactly what needed to be replaced, gave me recommendations, and got my car up and running quickly! Now, they're not the cheapest repair shop in town, nor would I want them to be. I'm a wedding videographer, and my car is also my lifeline. It has to be 100% reliable. If it breaks down and I miss a wedding, it could be fatal for my business. So I'm definitely willing to pay extra for the careful attention to detail, and knowledgable staff (Brian used to work for an Audi dealership). They're courtesy shuttle made getting there and back home super convenient too. I'll definitely be recommending Actuon Automotive, and using their services many more times myself.

5

Action Automotive is the only shop I would ever take my vehicle to. They're friendly and the most fair priced shop I have ever delt with. When I walk into the waiting room and I am greeted by the crew at the front desk, they make me feel like I am their number one customer. They even give me a ride to work and pick me up after my vehicle is complete. Thanks Action Automotive for keeping my car on the road!

Abby, you are our number one customer but then we say that to all our customers lol!

- Action Automotive
5

I'd give them six stars if I could. We were traveling up the coast when our car broke down at a very inopportune moment. A situation that could have easily become a prolonged nightmare was made much easier because of Craig and his team. Everyone was friendly, helpful, patient and understanding. I wish there were more places like this.

5

Action is a great place to get your car maintained. We've been going here for four years (based on the glowing recommendation of a friend) and have never felt like we were pressured into fixes we didn't need. My husband's car is old and has a lot of things that could be improved, but the people at Action respect our decision to not sink ALL of our money into it and are straight with us about what is actually needed for the car to drive safely.

Thank you so much for your wonderful review! It has been a pleasure serving you, and we are honored you have placed your trust in us the last 4 years!

- Action Automotive
5

Professional, prompt, and most importantly, friendly service. These folks had my car done within the same day of drop off. Fair prices, and their receptionist was kind enough to drive me home/pick me up. I highly recommend this shop, and I will return, should I have an automotive issue in the future.

Thank you so much for your review Ashleigh! We appreciate that you would take the time to do this, it means the world to us!

- Action Automotive
4

Took my wifes car in a while back for a water leak, and though im not a mechanic myself, in my years i have learned a few things about vehicles, but im a bit too old to be crawling under a car anymore. Water pump was going out, and they quoted a reasonable price for fixing, which was done promptly, and more important, done right. You cannot go wrong taking your vehicle here for repair work. Great people there too!

5

I felt I was treated very well, honest and to the point, willing to listen to all my needs. I would recommend them in a heartbeat to have your vehicle serviced there. There work is quality and they stand by there work! Good Work Action Automotive. Thanks Again - Michael

5

I stopped by Action Automotive to ask them about a strange sound with my car. One of the technicians promptly took a drive around the block with me, free of charge, to check out the issue. The next week, I took my vehicle in for a proper routine inspection. Craig and the others were friendly, informative, and addressed the concerns I had. Additionally, they charged me a very fair price for the work and were transparent about the work they did. They gave me relevant documentation about the original sound issue, and sent me on my way with peace of mind. Overall, a very professional, friendly, and fair experience from start to finish. I am new to Oregon and the Eugene area, and will definitely be taking my car back to Action Automotive if and when I have any issues! Mark

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