I can't say enough good things about Craig and his team at Action Automotive. After a rocky start - a miscommunication - regarding issues and estimates with my older Honda Civic, Craig made sure that I was taken care of and, most importantly, heard. I was very impressed with the way Craig was willing to work with me over hearing my car concerns, and subsequently, the great customer service that he provided me is why I am writing this stellar review. As a woman, sometimes dealing with automobiles and garages can be daunting, and it feels good to know that a business "has your back," so to speak. As a new customer, I will definitely be back, not just because they are trained Honda experts, but because they showed me a level of customer service that was unprecedented. And, for that I am grateful. I'm glad to know that there is a garage that will help keep my "old girl" running for as long as she can.
Basia, it was my pleasure to work with you in finding a way to get your vehicle repaired and to help you in your transition moving here from the rust belt. I was so happy to hear the good news you told me and I hope it is just the beginning of great things to come!
- Action Automotive