Eugene Auto Repair

Mon - Fri: 8:00 AM - 5:30 PM
5

I can't say enough good things about Craig and his team at Action Automotive. After a rocky start - a miscommunication - regarding issues and estimates with my older Honda Civic, Craig made sure that I was taken care of and, most importantly, heard. I was very impressed with the way Craig was willing to work with me over hearing my car concerns, and subsequently, the great customer service that he provided me is why I am writing this stellar review. As a woman, sometimes dealing with automobiles and garages can be daunting, and it feels good to know that a business "has your back," so to speak. As a new customer, I will definitely be back, not just because they are trained Honda experts, but because they showed me a level of customer service that was unprecedented. And, for that I am grateful. I'm glad to know that there is a garage that will help keep my "old girl" running for as long as she can.

5

Traveling through on tour with my band and needed a diagnostic and repair on our van. These guys went above and beyond for us and made sure they got us in and out and back on the road safely so we didn't have to miss any shows. Very grateful to find a no nonsense mechanic in an unknown place. If you live in Eugene or just passing through, this is the shop to use. Thanks!

It was our pleasure to serve you Greg! Sorry you had the problem at all. Here's hoping the rest of your tour is uneventful and safe for all of you.

- Action Automotive
5

I can't say enough good things about Craig and his team at Action Automotive. After a rocky start - a miscommunication - regarding issues and estimates with my older Honda Civic, Craig made sure that I was taken care of and, most importantly, heard. I was very impressed with the way Craig was willing to work with me over hearing my car concerns, and subsequently, the great customer service that he provided me is why I am writing this stellar review. As a woman, sometimes dealing with automobiles and garages can be daunting, and it feels good to know that a business "has your back," so to speak. As a new customer, I will definitely be back, not just because they are trained Honda experts, but because they showed me a level of customer service that was unprecedented. And, for that I am grateful. I'm glad to know that there is a garage that will help keep my "old girl" running for as long as she can.

Basia, it was my pleasure to work with you in finding a way to get your vehicle repaired and to help you in your transition moving here from the rust belt. I was so happy to hear the good news you told me and I hope it is just the beginning of great things to come!

- Action Automotive
5

Accurate quotes and very friendly! They have done work on my Audi and my brother's Audi and they were very up front about everything and I completely trust and will continue to do business with them.

Thank you so much Nathan, having your trust means a great deal to us and we will always do our best to be worthy of it!

- Action Automotive
5

I went in for a consult and they referred me to another business that offered a better deal. I'd trust them to give me good service

Thank you Ashley, your well being and happiness is always the most important thing. Once in a while we will refer you to a specialist to save you money when that makes sense!

- Action Automotive
5

this place is awesome! they do great work and fast! they are very reasonable and most importantly they are honest! they all have great personages even the beautiful dog! they will always be the only ones to work on my car! thanks guys!

5

Brian, a huge thank you to you and your staff at Action Automotive!! You helped my customer and I out in a pinch with no hesitation. Glad to be able to work with you guys and honouring our technet warranty.

Totally our pleasure! The important thing was taking care of your customer and we were happy to help!

- Action Automotive
5

Thank you very much, window is working great if you have a problem they are the first ones you should call aspecial if your from out of town - They care about you not your pocket book

Thank you so much Dana, when it comes to auto repair in Eugene we always strive to be the best and it really makes all of us feel good to hear you say we are!

- Action Automotive
5

Twice now the team at action automotive has bailed me out and got me back on the road quickly. had some front end steering problems and it was in and out in a day. I recently had a problem I thought was an alternator and we found out it was just batteries so again another great experience. Action has gone over and above to make sure were back and running. Sincerely Bruce Greene

Thank you so much for the great feedback. It was a pleasure being of service to you!

- Action Automotive
5

5 stars! We have had 2 Hondas repaired with Action Automotive. One was a replaced transmission and the other an accessory fix. In both cases Auction Automotive rates very high in our book in every category from mechanical mastery, excellent customer service with high integrity & superb communication to competitive pricing. We could not have been happier with our experiences. Only wish more businesses were run this well.

Thank you so much Collette! It was our pleasure serving you!

- Action Automotive
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