Eugene is a College town. My daughter had her 2005 Jeep serviced there with questionable results. More importantly, since I am in LA, I have called Tiffany 3 times to have them email my daughters service records to me. They have failed each time. I would not recommend the auto repair shop. After seeing my post, I received a very pleasant call from Craig. He admitted dropping the ball on this one, but sent me the reports I asked for. We all stub our toes once in a while, but it is how we respond makes one professional, or not. Craig and Action Automotive has earned the "Professional" rating. I would use them again.