Eugene Auto Repair

Mon - Fri: 8:00 AM - 5:30 PM
5

I had a lot of problems with my car. I had gotten it for only $400 off of Craigslist, so it was expected, but I didn't know to what extent all of the damage had caused. After steam was pouring from my vents from a coolant leak, I took it in to Action Automotive. They were very quick to diagnose each problem, and I was blown away by how quickly they got everything done. They didn't seem to mind me calling them to ask random questions as a follow up as well. Overall I was very pleased. They took care of me and my car. And I couldn't be happier. Will definitely be going to them for any car trouble from here on out.

5

Very professional excellent service

Thanks for the review Eric, we all really appreciate it!

- Action Automotive
5

Had a wonderful time doing business with everyone at Action Automotive. Brian did a great job explaining just what exactly was wrong with my car and gave great advice on where to go from there with the known info.

Thanks Daniel, Brian does a wonderful job and I appreciate you singling him out this way. I know it means a lot to him as well!

- Action Automotive
5

Really good experience even though they didn't fix my car. I have a 2016 VW which is still in warranty. I went to Action for some strange sounds in my air-condition system. they helped me for free and told me what is the purpose problem. Then they gave a recommend that to find another tech who work in dealership. It really helped me. I will definitely come back again.

Thank you Tangruiqi! Whenever your vehicle is covered under warranty or recall, we will always refer you to the proper source!

- Action Automotive
5

Very informative and very professional. I took my Audi to get my rear brakes fixed and they did it quickly and I'm very happy with the work.

5

The service at Action Automotive is top notch. The service manager Brian and the entire staff have provided me with excellent, diligent, and preeminent service on a range of my vehicles. Action Automotive strives to provide affordable, honest, and professional service, and it shows. They have a vast knowledge of a range of mechanical and repair services for an even greater range of vehicles; from foreign to domestic. I place a high value of trust with Action Automotive and I would not hesitate to recommend them to anyone for any vehicle. They are always kind and courteous when dealing with any question I have, big or small. They treat every customer and vehicle with care and consideration regardless of project scope, size, or cost. Their shuttle service for pick up and drop off of customers is also a key factor in their well rounded service experience. I will be utilizing Action Automotive for all my vehicles for all repairs in the future.

5

I've been going here for several years for work on 3 different cars, and they've always done great work. Very friendly and helpful. A major repair was done well and quickly. On two occasions, their ~$100 used car inspections gave me confidence in the car and bargaining power to lower the price by more than the cost of the inspection.

Thank you Brandon, we all greatly appreciate the trust you've placed in us and for your awesome review!

- Action Automotive
5

I stopped by Action Automotive to ask them about a strange sound with my car. One of the technicians promptly took a drive around the block with me, free of charge, to check out the issue. The next week, I took my vehicle in for a proper routine inspection. Craig and the others were friendly, informative, and addressed the concerns I had. Additionally, they charged me a very fair price for the work and were transparent about the work they did. They gave me relevant documentation about the original sound issue, and sent me on my way with peace of mind. Overall, a very professional, friendly, and fair experience from start to finish. I am new to Oregon and the Eugene area, and will definitely be taking my car back to Action Automotive if and when I have any issues!Mark

I was very happy to help you Mark, and I really appreciate that you took the time to review us so nicely! Welcome to Eugene!

- Action Automotive
5

I stopped by Action Automotive to ask them about a strange sound with my car. One of the technicians promptly took a drive around the block with me, free of charge, to check out the issue. The next week, I took my vehicle in for a proper routine inspection. Craig and the others were friendly, informative, and addressed the concerns I had. Additionally, they charged me a very fair price for the work and were transparent about the work they did. They gave me relevant documentation about the original sound issue, and sent me on my way with peace of mind. Overall, a very professional, friendly, and fair experience from start to finish. I am new to Oregon and the Eugene area, and will definitely be taking my car back to Action Automotive if and when I have any issues!Mark

5

I brought Craig my BMW Z3 after it was damaged by another driver in a parking lot. Craig and his team were concientious and thorough, and did a great job on the repairs. There were some minor issues that came up after the repairs that ended up being new problems with the car that needed to be addressed, and Craig srang into action to sort them out. Action did a great job on my car and is my preferred shop for service from now on.

Thank you Ryan, all of us enjoyed meeting you and working on such a fine automobile. I was very pleased with how all the repairs turned out, and I hope you have many years of fun driving ahead!

- Action Automotive
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