Eugene Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

5

I love having a car mechanic who takes care of my car! They are so easy to work with.

4

5

They are wonderful! Whenever I take my car they repair it super fast and well. They consult you and explain everything before taking any further steps. Today was the third time I have gone. This time I had an electrical problem and they have been able to find where the problem was and for a very reasonable price. I recommend it 100%. Also, as an international student I would like to emphasize that they are VERY kind and patient with L2 speakers (it is not easy to talk about mechanics in a language that is not your mother tongue). They always tries to explain it to you in a thousand ways :) so that it is clear what is happening. Really congratulations on a brilliant team and service!

5

5

The service experience was top notch and timely. Took our Audi A6 in for full brake job and was impressed with their level of communication and professionalism. Had the job done same day at the exact price they quoted.

5

Had to have my heater core replaced.

5

5

5

I took my MINI for an oil change and a problem with a window not sealing completely. In the course of completing the work, with which I was pleased, they noted several bulbs were out and offered to replace them. When I went over my bill a few days later I noticed that the labor charge for the bulb replacement seemed out of whack. When I brought this to Craig the owner’s attention he looked into it immediately and discovered that the overcharge was an unintentional code error. He apologized profusely, and didn’t simply correct the amount, but refunded my money completely. Needless to say, I was really impressed with how he handled the situation, and I will certainly be servicing my car there again.

Thank you so much Charles, I really don't like it when I make a mistake because it is so embarrassing, but I really appreciate when someone like you is forgiving and understanding. I really appreciate it, thank you!

- Action Automotive
5

John is so good at explaining things in a professional way,but in a way which I understand. Craig John deserves a raise.

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