2 weeks ago my family (2 adults, 2 crazy dogs, 3 kids ages: 2,5,9yrs) were headed down to the Oregon Dunes towing a trailer with our quad from Vancouver, WA. Our Expedition overheated about 10miles North of Eugene. It was creeping up on 80 degrees out and we were stranded. I read the reviews on Google and found Action Auto had so many positives. My husband immediately called them after the tow truck. Before even hanging up the phone, they had ordered a new radiator and hoses for us. After waiting TWO AND A HALF HOURS for a tow (and THAT tow truck breaking down) we arrived at Action Auto with cold water waiting for us AND our poor pups. They recommended a place to order food close by, let us use their internet to look at the menu and order. They even brought in a table so my kids could eat comfortably and had toys for them to play with. They started working on our vehicle right away. Once they had conformation about how long it would take, they offered to take us to the park to let the kids and dogs run around. It took 2 trips (because there was a gaggle of us) to drive us there and pick us up. Bottom line, they went above and beyond....BY FAR! I would highly recommend them to anyone. Good people. GREAT service!
Thank you so much for taking the time to give us such a nice review. We all enjoyed meeting you and your dogs and hope your future travels are fun and uneventful.
- Action Automotive